☆INCHES OR CENTIMETERS?
All Metal prints sizes are in inches.
☆HOW LONG PRODUCING TAKE?
It will take 7-10days.
☆HOW LONG DOES SHIPPING TAKE?
We have two options for shipping, By express takes 10-14 working days,By Air takes 6-8 working days.
Remark:Within 24 hours after you place the order, we may contact you due to problems with the pictures you uploaded. Please pay attention to the email address you left when placing the order. If the customer fails to confirm the size of the picture in time due to personal reasons, we will make according to the default standard.
☆CAN I CHANGE THE PICTURE AND SIZE?
Need to contact customer service within 24 hours.
☆IS THERE A WHITE BORDER?
No, our metal prints feature each design, edge to edge. No white borders.If there is a white edge, we will contact you to cut off the problem.
☆WHERE DO I ENTER MY DISCOUNT CODE?
There is a discount code input box on the checkout interface, each order can only use the discount once.
☆HOW CAN I TRACK MY ORDER?
You can contact our after-sales service email.
Email:Jessie@artmetaleks.com
☆IS YOUR WEBSITE SAFE?
We're proud to say we have shipped metal prints to thousands of happy customers around the world! Check out our reviews page here. All orders are placed on a SSL secure checkout page. Your payment information is encrypted and does not get stored on our server.
☆WHAT IF MY ORDER IS DAMAGED OR LOST IN TRANSIT?
Please reach out to us if your order is damaged or lost in transit. We will give a solution after verifying whether the order is damaged
☆WHAT CARRIERS DO YOU USE TO SHIP?
We ship orders via USPS, UPS.
☆I want to modify the order, do I need to place a new order?
If you tell us the corrected details, we'll take care of it here so you don't have to order again.